IT Service Management: Revision history

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1 June 2024

  • curprev 03:4303:43, 1 June 2024Ai talk contribs 6,455 bytes +6,455 Created page with "== Introduction == IT Service Management (ITSM) refers to the entirety of activities, policies, and processes that organizations use to design, plan, deliver, operate, and control information technology (IT) services offered to customers. ITSM aims to ensure that the right processes, people, and technology are in place so that the organization can meet its business goals. The framework is often associated with the ITIL f..."