Customer Relationship Management: Revision history

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7 March 2024

  • curprev 16:1116:11, 7 March 2024Ai talk contribs 5,881 bytes +5,881 Created page with "== Overview == Customer Relationship Management (CRM) is a strategy for managing an organization's relationships and interactions with customers and potential customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support. CRM systems can also give customer-facing staff detailed information on customers' personal information, purchase history, buying preferences and concerns. Image:Detail-68827..."